Mentions légales

Updated on 12/07/2019

In accordance with the Law on Trust in the Digital Economy (Law No. 2004-575 of 21/06/2004), we inform users of the website www.uriage-les-bains.com of the following information:

Website designer 

  • Dénomination sociale : SARL La Dame du Web
  • www.la-dame-du-web.com
  • Siège social : 279 rue des Ecoles -38410 Vaulnaveys-Le-Haut – FRANCE
  • Numéro SIRET : 800048423 00019

Editor of the website

  • Dénomination sociale : Office Thermal et Touristique d’Uriage
  • Siège social : 5 Avenue des Thermes – 38410 Uriage- FRANCE
  • Téléphone : 04 76 89 10 27
  • Contact mail: info@uriage-les-bains.com
  • Association loi 1901
  • Numéro RCS : RCS GRENOBLE 378985030
  • Numéro SIRET : 378985030 00022
  • Directrice: Isabelle Durand-Falcoz
  • Directeur de publication du site : Isabelle Durand-Falcoz, directrice

Host of the website

  • Dénomination sociale : OVH
  • Siège social : 2 rue Kellermann – BP 80157 – 59100 Roubaix – FRANCE
  • Téléphone : 1007 (numéro gratuit)
  • Site internet : www.ovh.com
  • SAS au capital social de 10 069 020€
  • Numéro RCS : Lille Métropole 424 761 419 00045

Use and protection of personal data – Data Protection Act

In order to respect the privacy of users, the Office Thermal et Touristique d’Uriage undertakes to ensure that the collection and processing of personal information, carried out within this site, is carried out in accordance with the Data Protection and Freedoms Act no. 78-17 of 6 January 1978, amended by law no. 2004-801 of 6 August 2004, and also in accordance with the General Data Protection Regulation (GDPR) which entered into force on 25 May 2018.

What is Personal Data?

The term “personal data” refers to all data that identify a person, such as your name, surname, telephone numbers, e-mail address, postal address or any information you provide us with about yourself.

Who collects personal data and by what means?

The Office Thermal et Touristique d’Uriage collects personal data about you, for example to provide you with a pleasant user experience on its site, or your requests for information as efficiently as possible. The person responsible for the collection and processing of this personal data is Isabelle Durand-Falcoz of the Office Thermal et Touristique d’Uriage.

The personal data concerning you are collected:
– either automatically via cookies when you browse our website (read more),
– either when you fill out an online form, you sign up for the newsletter, or write us an email.

Objectives of the collection of personal data

Your personal data is collected in order to meet one or more of the following objectives:
– Create and manage lead files;
– Client management;
– Prospecting and promotion activities;
– sending promotional messages. You can unsubscribe from these messages at any time by clicking on the link at the bottom of the emails sent
– Conduct nonnominal statistical analyses;
– Attendance study, of origin;
– responding to specific requests.

Recipients of the data collected

The Office Thermal et Touristique d’Uriage undertakes to respect the confidentiality of your personal data. The personal data collected by the Uriage Thermal and Tourist Office are only for internal use. Under no circumstances is this information given, exchanged or sold to third parties external to the company, without the consent and consent of the persons concerned.

Consent

When you provide your personal data via our website, for example by filling out a form, You expressly consent to the collection and use of your personal data by the Office Thermal et Touristique d’Uriage in accordance with the paragraph “Use and protection of personal data – Data Protection Act and Freedoms”.

Securing personal data

The Office Thermal et Touristique d’Uriage takes all the necessary precautions to guarantee the security of your personal data and, in particular, to prevent it from being damaged or disclosed to unauthorized third parties: antivirus, server password changed regularly, securing the premises …

Right of access, rectification and opposition

In accordance with Article 40 of the French Data Processing and Freedoms Act No. 78-17 of 6 January 1978, any person submitting personal information concerning him or her on this website has a right of access, of modification, rectification and deletion of personal data. Furthermore, any natural person has the right to object, for legitimate reasons, to the processing or use of personal data concerning him for prospecting purposes (Art. 38 of Law 78-17 of 6 January 1978).

In accordance with the General Data Protection Regulation (GDPR) which came into force on 25 May 2018, you also have:

a right to the erasure of your personal data (right to be forgotten – article 17): right to obtain the erasure of your personal data, under certain conditions
a right to limitation of processing (Article 18): right to request limitation of the processing of your personal data, under certain conditions
a right to data portability (Article 20): the right to retrieve your personal data in a usable format and to transmit it to another body.

In order to exercise these rights, a request must be sent to the Office Thermal et Touristique d’Uriage by e-mail to info@uriage-les-bains.com, or by postal mail to 5 Avenue des Thermes – 38410 Uriage- FRANCE, indicating the relevant contact information and the address to which the response is to be sent.

Newsletter

You can be informed of the news of the Office Thermal et Touristique d’Uriage by subscribing to our newsletter by indicating your email address in the box reserved for this purpose. At any time, you can unsubscribe thanks to the unsubscribe button at the bottom of each newsletter.

Cookies

The user is informed that when browsing the website www.uriage-les-bains.com, one or more cookies may be installed automatically on his computer. The user may object to the storage of one or more cookies by setting his browser appropriately (see procedure). Refusal to install one or more cookies may make it impossible to access certain services on the website.

Definition and main purposes of cookies

A cookie is a small text file that is installed on the hard drive of a computer or mobile device visiting a website and that records information about its browsing. The cookie is then returned to the issuing website on each subsequent visit.

Cookies serve among other things to improve your browsing comfort by avoiding for example to re-enter several times the same information, by saving your preferences and thus by customizing the site (targeted advertising content, targeted promotional offers, information on new offers, etc.). The data obtained by the cookies can also be used to study the use of the website.

The issuers of cookies

Cookies issued directly by our website

These are the cookies placed by the Office Thermal et Touristique d’Uriage on your terminal when you browse our website www.uriage-les-bains.com. These cookies are issued to facilitate navigation on our website, to personalize our services and to perform statistics of attendance of our site. The data collected via these cookies are intended for internal use by the Uriage Thermal and Tourist Office.

Third-party cookies

These are cookies placed by third parties, other than the Office Thermal et Touristique d’Uriage, when you visit our website www.uriage-les-bains.com. These third-party companies may be audience analysis services, advertising boards, partners or social networks (Facebook, Google+, Twitter, Pinterest, etc.). Third-party cookies can be installed on your device during your visit to our site, for example when you click on an advertising space on our site, or when you use buttons on social networks (sharing, like …).

The Office Thermal et Touristique d’Uriage does not control cookies placed by third parties when consulting its website. The Office Thermal et Touristique d’Uriage is therefore not responsible for the management and the lifetime of third-party cookies stored on its site. We invite you to read the cookie policy of these third-party companies (information collected, purpose of use of this information, etc.). We inform you that you may object to the storage of these cookies on your device, by setting your browser appropriately.

Type and purpose of cookies that can be installed from www.uriage-les-bains.com

Technical cookies

These are the settings and navigation cookies deposited by the Office Thermal et Touristique d’Uriage. They allow among other things:
– to facilitate your navigation on our website
– Personalize the services by remembering your user preferences (language, information entered, etc.) in order to avoid repeating your choices during each visit to our site and thus facilitate your navigation during your next visits
– to benefit from certain functionalities (entry of contact form, etc.).

Statistical cookies: analysis of the website audience

The website of the Office Thermal et Touristique d’Uriage uses Google Analytics, an audience analysis tool to better understand the behavior of users when they visit our website (geographical origin, number of page views, duration of visits, origin of traffic, etc.). This tool can use cookies (third-party cookies) to collect information anonymously: statistical reports are generated without the users being personally identified by Google. Some audience cookies may allow you to identify your IP address (Internet Protocol) in order to know your geographical origin of connection.

Cookies from social networks

The website www.uriage-les-bains.com can use buttons from social networks (e.g., Facebook, Twitter, Google+, LinkedIn, Pinterest, etc.) such as “Like” buttons, content sharing buttons, etc.

When you visit a website on which one of these buttons is located, the social network may place cookies in your browser (third-party cookies that the Office Thermal et Touristique d’Uriage does not have control over), even if you do not click on the button and even if you are not connected to this network.

Social networks can associate this visualization with your profile and thus offer you advertising tailored to your interests. We invite you to consult the privacy policies of each of these social networks, in order to inform you about the purposes of use of the data collected by these social networks via the buttons present on our website. You also have the option of opposing the installation of these cookies, but you will no longer be able to benefit from the functionality of the buttons on social networks.

Advertising cookies

Advertising cookies, issued mainly by advertising agencies (Google Adsense, etc.), record information on Internet users’ browsing. They can thus know the interests of Internet users and thus offer them targeted and personalized advertising, on our site or outside our site during their browsing on the Internet.

The Uriage Thermal and Tourist Office has no control over these third-party cookies (management, lifetime of cookies, etc.) and cannot exhaustively list the various advertising authorities that may place advertising cookies on your browser when you browse our site. It invites you to read the privacy policies of each of these advertising providers.

You can refuse the deposit of these cookies by setting your browser appropriately. The refusal of these cookies will not have an impact on the use of our site and will not prevent advertising on our site or on the internet. The ads offered will just ignore your interests.

Duration of validity of your consent and cookies

The period of validity of the consent to the deposit of cookies is 13 months. After this period, your consent will be requested again. Cookies will be automatically deleted from your device (PC or mobile device) thirteen months after their first deposit: their lifetime should not be extended during new visits to the site. They can nevertheless be reinstalled as soon as your consent is given back.

Procedure to refuse the installation of cookies

You can object to the storage of one or more cookies on your device, by setting your browser appropriately (see procedure below depending on the browser used). Please note that refusal to install one or more cookies may result in the inability to access certain services on the website.

Important: If your device uses multiple browsers, it is essential to set cookies on all browsers you use to access our website. In addition, if you use different devices to access our website (PC, mobile, etc.), your cookie preferences must be set on each of them.

Internet explorer
1. From the Tools menu at the top right of the navigation bar, select Internet Options
2. Click the Privacy tab
3. You can set your choices about cookies using a slider. If you click on Advanced you can do manual and advanced cookie management
4. Save your preferences by clicking OK.

Mozilla Firefox
1. Click the menu button at the top right of the navigation bar and select Options
2. Select the Privacy panel
3. In the History area, for the Conservation Rules option, select use the custom settings for the history
4. The settings displayed allow you to set your choices regarding cookies and their shelf life
5. Leave the page to save your choices.

Google Chrome
1. Click the menu button at the top right of the navigation bar and select Settings
2. Click View Advanced Settings
3. In the Privacy section, click the Content Settings button
4. In the Cookies section, you can set your choices regarding cookies
5. Click OK to validate your choices.

Safari
1. Click the menu button at the top right of the navigation bar and select Preferences
2. Select the Privacy icon
3. Set your choices regarding cookies (Blocking third-party sites)
4. Close the window to save your choices.

Opera
1. From the main menu, select Settings
2. Click Privacy & Security in the sidebar
3. Under Cookies, select one of the available options
4. Click the Manage Exceptions button to set preferences for specific sites
5. Quit to save your preferences.

Intellectual Property

By accessing www.uriage-les-bains.com, you agree to comply with the French Intellectual Property Code. All elements of the website www.uriage-les-bains.com (contents, images, videos, graphics…) are protected works and are the exclusive property of the Office Thermal et Touristique d’Uriage, its partners or the authors of the images-videos … The Office Thermal et Touristique d’Uriage grants to the user only an authorization to view his website in a personal and private capacity. Therefore, it is strictly forbidden, for a use other than private, to download, use, reproduce, partially or totally use or to modify all the elements of the website (including for the documents to be downloaded), by any process whatsoever, and on any medium whatsoever, unless prior written authorization from the Office Thermal et Touristique d’Uriage. Any unauthorised use, reproduction, use or modification of the site or of any of the elements it contains will be considered as constituting an infringement offence liable to prosecution, in accordance with article L. 122-4 of the Intellectual Property Code.

Dispute resolution: consumer mediation

Pursuant to Ordinance No. 2015-1033 of 20 August 2015 on the Out-of-court Settlement of Consumer Disputes, the mediation of consumption is accessible to any person (non-professional) having a dispute with a professional who has sold a product or provided a service. Mediation is a free and confidential method of amicable dispute resolution.

If you encounter a dispute, before you contact a mediator, you must contact us to try to settle the dispute. Proof of this first step will be requested by the mediator.

You can find the list of mediators already appointed and supplemented over time on the website of the Ministry of Finance and Public Accounts .

Dispute settlement – Court of competent jurisdiction

Any dispute relating to the use of the website www.uriage-les-bains.com is subject to French law, regardless of the place of use of the website.

In the absence of amicable resolution, any dispute relating to this contract will be brought before the courts of Grenoble, on which depends the registered office of the Office Thermal et Touristique d’Uriage, even in the event of an appeal in guarantee or plurality of defendants.

Reporting of inappropriate or illegal content

If you feel that any content on the website www.uriage-les-bains.com contains an inappropriate, abusive or defamatory message, please notify us immediately by e-mail at info@uriage-les-bains.com, or by post addressed to 5 Avenue des Thermes – 38410 Uriage- FRANCE.

Photo credits

Guy Delahaye (Uriage en Danse 2018) – Emmanuelle Nemoz (Uriage en Voix 2018) – Gilbert Dognon pour RACG (Uriage Cabriolet Classic) – Céline Ustarroz (Concerts du Parc + Uriage des Mômes) – Aurélie Rattaz (Yoga Géant) – Monastère de la Grande Chartreuse – Clo & Clem par Inspiration Vercors (Pont en Royans) – Lac du Monteynard – Ulysse Lefebvre (séminaire Maison Aribert) – Office de Tourisme d’Uriage – David Greffe (La Table d’Uriage) – Guillaume Perret (Casino JOA) – Frédéric Durantet (La Table d’Uriage) – David Richalet (Spa Thermal Uriage) – Thibault Lefébure (Camping Le Buisson) –  Pierre Jayet (Grand Hôtel et Spa d’Uriage – Hôtel Les Mésanges) – Etablissement Thermal d’Uriage – Spa thermal d’Uriage – La Maison Aribert – Hôtel Les Mésanges – Office de Tourisme d’Uriage – Johan Chemin.

En raison d’un problème technique la ligne fixe de l’office de tourisme n’est pas joignable. Vous pouvez nous contacter au 07 56 47 38 69.

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